Regal has over 8,000 digital gaming machines connected via MARS. MARS (Machine Analysis Reporting System in Real time) is a game data capture and TITO system, developed in-house by Merkur Group. MARS and Power BI gives us the facility to be able to configure reports according to KPI’s and relevant measures to your business in real-time.
Regal has the ability via these systems to create unique and bespoke reporting and business intelligence suite that assists the decision making process through factual data. Reports can be configured using live up to the minute data and reported across a multitude of measures across configurable date ranges.
Having a connected digital gaming machine estate and being able to use real time data has led us to develop industry leading technological solutions together with our customers and partners. Real time data enables us to take the next steps in machine operating.
Contactless Payment in partnership with OKTO
The SOLAR Customer Application – a Regal in-house development
Age Verification in partnership with YOTI
Unique and individual reporting and business intelligence suites
Various engineering and collecting applications and tools
Digital Cashless Payments in partnership with
We partnered with OKTO to offer an innovative, proven and secure cashless solution for our digital gaming machines, managed via the highly secure and functional OKTO.WALLET. A user-centric open-loop mobile wallet that allows payments to all retail and online touchpoints. OKTO creates immersive fintech solutions for both consumers and businesses, allowing fast, easy, and secure payments, in-store, online, and on the move with around £2 billion in total transactions.
Pay your way, play your way
Cashless play in all touchpoints of collaborating gaming ecosystem.
Users' lives become sweeter, through cash-backs and rewards!
Free Top up* & P2P Transfer
The OKTO account can be funded via multiple sources for free, while also users can send and receive money for free
Fast, Easy & Secure
Using QR codes in shops, on terminals or online, alongside an array of features we aim to make payment routines effortless and secure.
Linked Prepaid Mastercard®
Users can access their balance instantly through OKTO Virtual & Physical Prepaid Mastercard®.
OKTO is UK FCA registered. Discover all the benefits: www.oktowallet.eu
SOLAR Customer Application
We are constantly innovating the world of machine operating
Next to our industry leading operating and machine management tools CashMaster and MARS we are now introducing the Regal Gaming SOLAR Customer Application. The Solar Customer Application is a Regal in-house development to operate our digital gaming machines even more transparent and efficient for our customers. Available for download on Android now.
Real time data enables us to take the next steps in machine operating
Each site and its machines are individually set up and managed in the SOLAR Customer Application on site. The real time data is transmitted via our Machine Analysis Reporting System, which enables us to take a completely new view on how we operate digital gaming machines together with our customers.
Main functionalities of the SOLAR Customer App:
Full Accounting transparency, Reporting- and Analysis opportunities
Live Hopper Refill page
Live Float Levels
Historic and current Collections can be viewed
View and request a list of open and closed Service Calls
View a list of Contacts defined by Regal and by the Site’s Sub Company
Request a call from the Regal Customer Service Team
Nexus is an internally developed Customer Dashboard allowing you direct access to KPI data with the ability to drill down to the area, region and site by site level.
The Nexus Reporting dashboard has a number of features such as:
Machine and House Week averages
Power events data
Refill and Hopper info
We are supporting our customer to comply with the Gambling Commission requirements of today and tomorrow.
Therefore, we are offering 3 innovative and reliable Age Verification Options to our customers.