Connectivity
All of Regal’s digital gaming machines are integrated with MARS (Machine Analysis Reporting System in Real time), an advanced game data capture and TITO system developed in-house by Merkur Group. MARS, combined with Power BI, enables us to configure real-time reports according to KPIs and relevant business metrics.
Through these systems, we offer a bespoke reporting and business intelligence suite that supports decision-making with precise, real-time data. Reports can be customised using up-to-the-minute data and presented across various measures and configurable date ranges.
Our connected digital gaming machine estate and real-time data capabilities have driven the development of industry-leading technological solutions in collaboration with our customers and partners. This real-time data empowers us to advance machine operations to the next level.
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Contactless Payment in partnership with OKTO
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The SOLAR Customer Application – a Regal in-house development
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Age Verification in partnership with YOTI
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Unique and individual reporting and business intelligence suites
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Various engineering and collecting applications and tools
Cashless Payments
Digital Cashless Payments in partnership with
We partnered with OKTO to offer an innovative, proven and secure cashless solution for our digital gaming machines, managed via the highly secure and functional OKTO.WALLET. A user-centric open-loop mobile wallet that allows payments to all retail and online touchpoints. OKTO creates immersive fintech solutions for both consumers and businesses, allowing fast, easy, and secure payments, in-store, online, and on the move with around £2 billion in total transactions.
Pay your way, play your way
Cashless play in all touchpoints of collaborating gaming ecosystem.
Rewarding
Users' lives become sweeter, through cash-backs and rewards!
Free Top up* & P2P Transfer
The OKTO account can be funded via multiple sources for free, while also users can send and receive money for free
Fast, Easy & Secure
Using QR codes in shops, on terminals or online, alongside an array of features we aim to make payment routines effortless and secure.
Linked Prepaid Mastercard®
Users can access their balance instantly through OKTO Virtual & Physical Prepaid Mastercard®.
OKTO is UK FCA registered. Discover all the benefits: www.oktowallet.eu
SOLAR Customer Application
We are constantly innovating the world of machine operating
Alongside our industry-leading operating and machine management tools, COSMOS and MARS, we are proud to introduce the Regal Gaming SOLAR Customer Application. This in-house developed application enhances the transparency and efficiency of operating our digital gaming machines for our customers. The SOLAR Customer Application is now available for download on Android.
Real time data enables us to take the next steps in machine operating
Each site and its machines are individually configured and managed in the SOLAR Customer Application on site. Real time data is transmitted via our Machine Analysis Reporting System, providing us with a revolutionary perspective on the operation of digital gaming machines in collaboration with our customers.
Main functionalities of the SOLAR Customer App:
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Full Accounting transparency, Reporting- and Analysis opportunities
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Live Hopper Refill page
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Live Float Levels
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Historic and current Collections can be viewed
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View and request a list of open and closed Service Calls
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View a list of Contacts defined by Regal and by the Site’s Sub Company
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Request a call from the Regal Customer Service Team
Nexus Reporting
Nexus is an internally developed Customer Dashboard allowing you direct access to KPI data with the ability to drill down to the area, region and site by site level.
The Nexus Reporting dashboard has a number of features such as:
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Machine and House Week averages
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Power events data
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Connectivity
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Refill and Hopper info
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Utilisation reports
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Gameplay stats
Age Verification
We are supporting our customer to comply with the Gambling Commission requirements of today and tomorrow.
Therefore, we are offering 3 innovative and reliable Age Verification Options to our customers.
