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Technical Solutions

We develop the best technological solutions which benefit our customers

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All of Regal's digital gaming machines are connected via MARS. MARS (Machine Analysis Reporting System in Real time) is a game data capture and TITO system, developed in-house by Merkur Group. MARS and Power BI gives us the facility to be able to configure reports according to KPI’s and relevant measures to your business in real-time.

Regal has the ability via these systems to create unique and bespoke reporting and business intelligence suite that assists the decision making process through factual data. Reports can be configured using live up to the minute data and reported across a multitude of measures across configurable date ranges.


Having a connected digital gaming machine estate and being able to use real time data has led us to develop industry leading technological solutions together with our customers and partners. Real time data enables us to take the next steps in machine operating.

  • Contactless Payment in partnership with OKTO 

  • The SOLAR Customer Application – a Regal in-house development

  • Age Verification in partnership with YOTI

  • Unique and individual reporting and business intelligence suites

  • Various engineering and collecting applications and tools

Connectivity app screenshots

Cashless Payments

Image by Adrien Olichon

Digital Cashless Payments in partnership with

Cashless Payments

We partnered with OKTO to offer an innovative, proven and secure cashless solution for our digital gaming machines, managed via the highly secure and functional OKTO.WALLET. A user-centric open-loop mobile wallet that allows payments to all retail and online touchpoints. OKTO creates immersive fintech solutions for both consumers and businesses, allowing fast, easy, and secure payments, in-store, online, and on the move with around £2 billion in total transactions.

OKTO Mobile
Pay your way, play your way

Pay your way, play your way

Cashless play in all touchpoints of collaborating gaming ecosystem.



Users' lives become sweeter, through cash-backs and rewards!

Free top up & P2P transfer

Free Top up* & P2P Transfer

The OKTO account can be funded via multiple sources for free, while also users can send and receive money for free

Fast, Easy & Secure

Fast, Easy & Secure

Using QR codes in shops, on terminals or online, alongside an array of features we aim to make payment routines effortless and secure.

Linked Prepaid Mastercard

Linked Prepaid Mastercard®

Users can access their balance instantly through OKTO Virtual & Physical Prepaid Mastercard®.

OKTO is UK FCA registered. Discover all the benefits:

SOLAR Customer Application


We are constantly innovating the world of machine operating

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Next to our industry leading operating and machine management tools CashMaster and MARS we are now introducing the Regal Gaming SOLAR Customer Application. The Solar Customer Application is a Regal in-house development to operate our digital gaming machines even more transparent and efficient for our customers. Available for download on Android now.

Real time data enables us to take the next steps in machine operating

Each site and its machines are individually set up and managed in the SOLAR Customer Application on site. The real time data is transmitted via our Machine Analysis Reporting System, which enables us to take a completely new view on how we operate digital gaming machines together with our customers.

Main functionalities of the SOLAR Customer App:

  • Full Accounting transparency, Reporting- and Analysis opportunities

  • Live Hopper Refill page

  • Live Float Levels

  • Historic and current Collections can be viewed

  • View and request a list of open and closed Service Calls

  • View a list of Contacts defined by Regal and by the Site’s Sub Company

  • Request a call from the Regal Customer Service Team

SOLAR Customer

Nexus Reporting

Nexus is an internally developed Customer Dashboard allowing you direct access to KPI data with the ability to drill down to the area, region and site by site level.


The Nexus Reporting dashboard has a number of features such as: 

  • Machine and House Week averages

  • Power events data

  • Connectivity

  • Refill and Hopper info

  • Utilisation reports 

  • Gameplay stats 

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Age Verification

We are supporting our customer to comply with the Gambling Commission requirements of today and tomorrow.

Therefore, we are offering 3 innovative and reliable Age Verification Options to our customers.

Age Verification

For more information on anything shown here, please contact our Customer Service Team:

T: 01772 694242 or

Nexus Reporting
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